Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and Orion Consultation ("Orion", "we", "us"). They govern access to and use of our website, consultation services, programmes, and all related materials.

If you are entering into this agreement on behalf of a business or organisation, you represent that you have authority to bind that entity. We reserve the right to modify these Terms at any time. Material changes will be communicated with reasonable notice. Continued use of our services after such notice constitutes acceptance.

Orion Consultation provides strategic business advisory, executive coaching, and consultation services through the following engagement packages:

• Navigator (Starter): Single-session strategic consultation at a consultation fee of $497 per session — for early-stage founders and operators seeking clarity and direction
• Accelerator (Growth): Monthly retainer advisory at a consultation fee of $2,997 per month — four bi-weekly sessions, 90-day growth roadmap, KPI reporting, and ongoing support
• Constellation (Enterprise): Comprehensive enterprise retainer at a consultation fee of $9,997 per month — unlimited sessions, dedicated senior partner, full team advisory, and quarterly in-person strategy intensives
• Elite Circle: Invitation-only mastermind programme; pricing disclosed upon acceptance of application

Specific deliverables, timelines, and scope are confirmed in writing prior to commencement. Orion reserves the right to modify service offerings with reasonable notice.

Fee Schedule: All consultation fees are as listed on our website at the time of booking or as confirmed in your written engagement agreement. Fees are quoted and charged in US Dollars (USD) unless otherwise agreed in writing.

• Navigator sessions: payment in full required before the scheduled session date
• Monthly retainers (Accelerator, Constellation): billed in advance on the same date each month
• All invoices due within 7 days of issue unless otherwise specified

Late Payments: Overdue invoices may incur a late fee of 1.5% per month on the outstanding balance. Orion may suspend services for accounts more than 14 days overdue.

Taxes: All fees are exclusive of applicable taxes. You are responsible for any sales tax, VAT, GST, or other applicable taxes in your jurisdiction.

Price Changes: Orion may adjust consultation fees with a minimum of 30 days' written notice to existing retainer clients. Changes do not apply to pre-paid sessions already confirmed.

• All sessions must be scheduled through Orion's designated booking system or by written agreement with your advisor
• Cancellations or rescheduling requests made more than 48 hours before a session may be accommodated without penalty
• Cancellations within 48 hours forfeit that session without refund
• Clients who do not attend without prior notice forfeit the session — no credit or refund applies
• Sessions may be recorded for quality assurance and client reference; clients are notified beforehand

• Provide accurate, complete, and timely information about your business, goals, and circumstances
• Engage in good faith and implement agreed actions where commercially reasonable
• Attend scheduled sessions on time and prepared
• Notify Orion promptly of any material changes to your business situation or objectives
• Pay all consultation fees on time per agreed payment terms
• Not engage Orion to facilitate any unlawful activity or violate third-party rights

Both parties agree to maintain the confidentiality of all non-public business, financial, strategic, technical, and client information disclosed during the engagement. Orion treats all client information as strictly confidential and will not disclose it to third parties without written consent, except as required by law.

This confidentiality obligation survives termination of the engagement for five (5) years, except for information that becomes publicly available through no fault of the receiving party. Clients agree not to disclose Orion's proprietary methodologies, frameworks, or materials to third parties without express written permission.

Orion's IP: All frameworks, methodologies, templates, tools, and training materials created by Orion remain our exclusive intellectual property. Clients receive a limited, non-exclusive, non-transferable licence to use materials provided solely for internal business purposes.

Work Product: Unless otherwise agreed in writing, strategic plans, reports, and deliverables created specifically for a client engagement are owned by the client upon full payment of all associated fees.

Orion makes no guarantees, warranties, or representations — express or implied — regarding specific financial results, revenue growth, profitability, or business outcomes. Our services are provided "as is". Business results depend on numerous factors outside our control, including client execution, market conditions, and economic forces.

To the fullest extent permitted by law, Orion's total liability for any claims arising from our services shall not exceed the total consultation fees paid in the three (3) months immediately preceding the claim. Orion shall not be liable for loss of profits, revenue, data, or goodwill, or for any indirect, incidental, special, consequential, or punitive damages.

You agree to indemnify and hold harmless Orion Consultation and its partners, employees, and contractors from any claims, liabilities, damages, and expenses arising from your breach of these Terms, violation of any law or third-party rights, or inaccurate information provided to Orion.

By the Client: Retainer engagements may be terminated with 30 days' written notice. Fees paid for the current billing period are non-refundable per our Refund Policy.

By Orion: We may terminate immediately if the client breaches these Terms, payment is overdue by more than 14 days, or the client engages in abusive, threatening, or illegal conduct toward Orion personnel. Upon termination, all outstanding fees become immediately due. Sections covering confidentiality, IP, limitation of liability, and governing law survive termination.

These Terms are governed by the laws of [Your Jurisdiction]. In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation, then mediation, before initiating formal legal proceedings. Any legal action shall be brought exclusively in the courts of [Your Jurisdiction].

• Entire Agreement: These Terms, together with any signed engagement agreement, constitute the entire agreement between the parties
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force
• Waiver: Failure to enforce any provision does not constitute a waiver of our right to enforce it later
• No Partnership: Nothing in these Terms creates a partnership, joint venture, or employment relationship
• Force Majeure: Neither party is liable for delays caused by events outside their reasonable control